Frequently Asked Questions

Everything you need to know — answered by the team at Sir James Roermond.

👔 Clothing & Stock

What if my size isn’t available online?

Contact us — we may have stock in-store or be able to order your size directly from the brand.

Can you order a product or size that isn’t listed online?

Yes — if you can’t find a specific product or size from one of our brands, we can often order it for you. Contact us and we’ll do our best to help.

Can I try items in-store?

Absolutely. Our full collection is available to try at Sir James, Neerstraat 66, Roermond.

🔑 Key Copying Service

What types of keys can you copy?

We copy most standard door, padlock and cabinet keys while you wait. Bring your original key to our store in Roermond.

Can you copy car or chip keys?

Yes — we can copy car and chip keys, but these require an appointment. Please contact us to arrange a suitable time.

How long does it take?

Most keys are cut within minutes. No appointment needed — just pop in.

🏠 Bespoke Name Plate

What materials are used?

Our name plates are produced by Kramer a/d Zaan and are available in a range of materials and finishes. Full details are shown on the order page.

How long does delivery take?

Delivery typically takes 2–5 working days after your order is confirmed.

Can I order in-store?

Yes — visit us at Neerstraat 66, Roermond and we'll help you place your order in person.